Purpose and Scope of Data Collection
– The data collected primarily on the atscada.com website includes the customer’s phone number and address. This information is needed by atscada.com for contact, support, confirmation, and shipping.

– During the payment transaction process at atscada.com, we only retain details of the member’s paid order; information about the member’s bank account number will not be stored.

– Members are solely responsible for the security and safekeeping of all activities using their personal information. Furthermore, members are responsible for promptly notifying atscada.com of any unauthorized use, misuse, or security breaches by third parties so that appropriate action can be taken.

Scope of Information Use
The company uses the information provided by members to:

– Provide services to members.

– Send notifications about information exchange activities between members and the atscada.com website.

– Prevent activities that disrupt members’ user accounts or impersonate members.

– Contact and resolve issues with members in special cases.

– Not use members’ personal information for purposes other than verification and contact related to transactions at atscada.com.

– In case of legal requirements: The company is responsible for cooperating and providing members’ personal information when requested by judicial authorities, including: the Procuratorate, courts, and police investigation agencies, in relation to any illegal activities of the customer. Furthermore, no one has the right to infringe upon members’ personal information.

Information Retention Period

Members’ personal data will be stored until a request for deletion is received. In all other cases, members’ personal information will be kept confidential.

Address of the entity collecting and managing personal information

FDS Corp. (Factory Digital Solutions Joint Stock Company)

Address: 60 Street No. 1, Phu Tho Hoa Ward, Ho Chi Minh City, Vietnam
Hotline: 028.3842.5001

Means and tools for users to access and modify their personal data:

– Members have the right to check, update, adjust, or delete their personal information by requesting atscada.com to do so.

– Members have the right to file complaints about sellers to the atscada.com website administration. Upon receiving this feedback, atscada.com will verify the information. If the member’s feedback is accurate, atscada.com will take appropriate action depending on the severity of the issue.

Commitment to protecting customer personal information:
– atscada.com is committed to absolutely protecting the personal information of members on atscada.com in accordance with its personal information protection policy. The collection and use of each member’s information is only carried out with the consent of that customer, except in cases where the law stipulates otherwise.

– We will not use, transfer, provide, or disclose any member’s personal information to any third party without the member’s permission and consent.

– In the event that the server storing member’s personal data is attacked by hackers resulting in the loss of personal data, atscada.com will be responsible for notifying the relevant authorities for timely investigation and handling, and informing the affected members.

– atscada.com guarantees absolute security for all online transaction information of members, including accounting invoices and digitized documents.

– atscada.com management requires individuals registering/purchasing as members to provide complete relevant personal information such as: Full name, contact address, phone number, account number, etc., and to be responsible for the legal validity of this information. atscada.com management will not be responsible for or resolve any complaints related to the rights of a member if it is found that all personal information provided by that member during initial registration is inaccurate.